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I haven't received an email verification
If you haven't received a verification email for your new account, please make sure of the following:
- Make sure you register an account via email, not a Google account
- In some cases, the user has to wait 5-15 minutes before the account verification email is received
- If it's more than that time, try checking the Spam or Junk folder in the email you registered
- If it is still not there, please correspond by email to jakismartcity@jakarta.go.id
Related articles
How to register a JAKI account
How to login to JAKI account
How to log out of JAKI account
How to edit profile
Change the username
Change the password
I forgot my password
I haven't received my ‘Forgot Password’ email
How do I delete my account?
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jakismartcity@jakarta.go.idCopyright © 2023 JSC. All rights reserved and registered under the law