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I haven't received an email verification

If you haven't received a verification email for your new account, please make sure of the following:

  • Make sure you register an account via email, not a Google account
  • In some cases, the user has to wait 5-15 minutes before the account verification email is received
  • If it's more than that time, try checking the Spam or Junk folder in the email you registered
  • If it is still not there, please correspond by email to jakismartcity@jakarta.go.id

Related articles

How to register a JAKI account
How to login to JAKI account
How to log out of JAKI account
How to edit profile
Change the username
Change the password
I forgot my password
I haven't received my ‘Forgot Password’ email
How do I delete my account?

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Jl. Medan Merdeka Sel. No. 8-9, RT.11/RW.2, Kel. Gambir, Kec. Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110

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jakismartcity@jakarta.go.id