My Account

Help Center / My Account

I forgot my password

  • Click 'Forgot password' at the bottom of the email address and password fields, when you want to login
  • Enter the email address used for your JAKI account
  • Tap 'Send', then check your email inbox

Related articles

How to register a JAKI account
How to login to JAKI account
How to log out of JAKI account
I haven't received an email verification
How to edit profile
Change the username
Change the password
I haven't received my ‘Forgot Password’ email
How do I delete my account?

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Jl. Medan Merdeka Sel. No. 8-9, RT.11/RW.2, Kel. Gambir, Kec. Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110

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jakismartcity@jakarta.go.id