JakLapor

Help Center / JakLapor

How to make a report

You can make a report with the following steps:

  1. On Home, tap the camera icon at the bottom center of the screen
  2. Take a photo of the problem
  3. Select the appropriate report category
  4. Describe the problem and location detail
  5. Choose your report visibility (hide or show the report)
  6. Confirm your report

It's easier to see the tutorial here: https://youtu.be/v9Z6tfD9uYg

Related articles

About the JakLapor feature
Report category in JAKI
Create a good report description
Can I make a report without a photo?
Can I use old photos as reports?
Monitor the progress of the report
Report follow-up flow
Who follows up on my report?
Is my identity as a reporter safe?
Why is my report rejected?
What is the EWS and why is my report marked with EWS?
How to review the result of my report
Can I edit my review of the result of my report?
Can I report multiple times a day?
I’m not satisfied with the result of my report

Get Help

Logo

JakLapor

Logo

JakPangan

Logo

Pantau Banjir

Logo

JakSiaga

Logo

JakWifi

Logo

JakISPU

Logo

JakLingko

Logo

JakPeta

Logo

JakPenda

JAKI Apps
Address

Jl. Medan Merdeka Sel. No. 8-9, RT.11/RW.2, Kel. Gambir, Kec. Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110

Email
jakismartcity@jakarta.go.id