Report Problems Only One Click Away

Fed up with illegal parking or broken public facisilities? JAKI Citizen Reports to the rescue!

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Your Privacy is Our Priority

Privacy by Design and Privacy by Default will guarantee your reports data.

Your Privacy is Our Priority
Privacy by Design
Privacy by Design

JAKI was designed with privacy in mind.

Privacy by Default
Privacy by Default

Privacy is our default setting.

Anonymous
Anonymous

No one knows your personal data.

Hidden Photos
Hidden Photos

Only the report description is readable by officers for private/confidential reports.

Choose Your Report Type
Choose Your Report Type

Do you want it to be private or public? Decide for yourself who can see your report.

Citizens Interaction

You can comments and support your fellow citizens reports.

Support

Show your support for reports you like or related to.

Citizens Interaction

Discussion

Build interactions by discussing problems with fellow citizens.

How to Use Citizen Report Service
Jaki item
1
Open JAKI, then choose the camera icon or 'Report' button.
Located in the bottom center, you can also search manually via search bar.
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JAKI Apps
Address

Jl. Medan Merdeka Sel. No. 8-9, RT.11/RW.2, Kel. Gambir, Kec. Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110

Email
jakismartcity@jakarta.go.id